Testimonials
“We were referred to Nicki just as we received a diagnosis for our daughter 12 months ago. The journey we have undergone this last 12 months has been not only emotional but completely confusing and overwhelming at times. Having no previous experience and absolutely no knowledge on the intricacies of the NDIS system which seems to be an ever evolving entity, we would have found the situation extremely difficult to navigate without the support and knowledge that Nicki provided. She was available for each of our meetings, she could assist us in asking and providing information relevant to our particular situation. Her empathy was most appreciated during times of extreme stress and confusion - most importantly she is still there for us now if we have questions or require guidance on this journey. We are very appreciative and would not hesitate in recommending Nicki.”
Toni and Mark
“I want to express my deepest gratitude to Nicki for her exceptional support throughout my NDIS application process. My case was incredibly complex, involving years of reports from different parts of the world, yet Nicki skillfully helped me consolidate everything into a clear and organised document. She also guided me through understanding the intricate details of the planning meeting for my son’s plan.
Nicki is not only highly professional and competent but also deeply empathetic. Her profound knowledge of the processes and her ability to simplify them made a world of difference for me and my family. I couldn’t have navigated this journey without her expertise and dedication.”
Beatriz G
“I have not stopped recommending Nicki to anyone that needs assistance navigating NDIS. Her support, understanding of the process and passion to achieve the best outcome is nothing short of amazing. Nicki made the process for us totally stress free and our outcome exceeded all our expectations. If there is ever a person to invest in you or your child’s future then have Nicki on your team. To say we are grateful is an understatement.”
Claire T
“Nicki is absolutely worth engaging! Applying for the NDIS is overwhelming and time consuming, but with her exceptional knowledge, patience and empathy, the application process was broken down into manageable steps.
Our LAC told us it was the most comprehensive NDIS application she had ever received – and the time we saved by engaging Nicki is huge. We cannot recommend her more highly!”
Prue
“Nicki has been a phenomenal source of support. Navigating the NDIS process felt insurmountable, I was resistant to starting and found the constant focus on deficits was hard on my heart. Enlisting someone felt necessary but scary; we would be bringing them in to some incredibly private details of our family and how we were struggling. Thankfully, Nicki has been AMAZING from the very start. She's held space for me, chased me when I said I needed motivating, gently held me accountable, empathised and shared generously.
Importantly, Nicki knows her stuff, she's relentlessly advocating for NDIS participants, dedicating time to ensure she is up to speed as change comes through, knowledgeable and objective about local providers. She added far more value than either LAC we've been assigned (it's not even in the same league) and I liked that she was always looking out for my family, with no conflict of interest. Her only task has been to ensure we are funded and supported in the best way for us - and she has achieved this and far more than I could have asked for. Thank you, you will always have a piece of my heart for wading in through the storm with us.”
Lucy M
“Nicki has a great depth of knowledge and experience with NDIS applications. After nearly two years of grappling with forms, I was making very little progress, very slowly. As I suffer from a poorly understood condition, a lot of the NDIS questions didn’t seem applicable to me. Nicki came highly recommended and worked with me to help clearly explain my daily life and needs in a suitable way.
Within a few months all my paperwork was in order, processed & approved.
She managed what to me & my partner was an overwhelming process with much skill, empathy and understanding. I felt supported throughout. Nicki was invaluable and I highly recommend her.”
Lisa T
“My NDIS journey has been so long that I feel that my child was going to leave home, get married, live his life before actually having access to any support through NDIS, and then I found Nicki! When feeling so much overwhelm with the system, her kind and supporting manner calmed my own anxiety to get through. The journey is continuing but I am lucky to have Nicki by my side to back me up, follow up with me and guide me through.”
Jen P
“I was recommended to reach out to Nicki by a friend when I was feeling so overwhelmed by the system and processes involved in arranging NDIS funding for my child. Nicki was the angel sent to me at a time when I was ready to throw in the towel.
Nicki’s knowledge is extensive and she is very passionate and driven to achieve the desired outcomes for her clients.
For us we set out to have Nicki help us navigate the NDIS application and required reports, however I soon realised that Nicki was more than just her extensive knowledge on NDIS, she was a mum of child who’d been through similar issues and truly understood where I was standing.
She helped me advocate for my child during the NDIS application process but also assisted us through a change of schools and navigating conversations that can be so daunting at times.
Her gentle, calm but determined nature is what sets Nicki apart and I couldn’t have got through this process without her support.”
Amy B
“I have loved working with Nicki to apply for NDIS support for myself as a disabled mum.
I was extremely overwhelmed by the application process but with Nicki's support and expert knowledge of the NDIS, it's been relatively easy. She has held my hand every step of the way (but only as much as I have requested and needed) and has gently guided me.
I haven't felt frazzled but rather, empowered with her help. She has made my application strong by suggesting the best supporting documents (which also address key NDIS criteria and use the right NDIS language). She has also encouraged me when I've needed it as I have struggled to be vulnerable and ask for the support which I am entitled to.
I highly recommend Nicki for anyone needing to access the NDIS, who might feel daunted by the process as I did.”
Lana
“I am an adult living with cerebral palsy, and on the urging of my neurologist applied for the NDIS again after being rejected some years ago. I sought out help to navigate the process and was referred to Nicki. I am so glad I reached out. Nicki is a consummate professional, knowledgeable, practical and empathetic - she doesn't give up and advocates strongly for her clients.
I found the NDIS application process, procedures and enquiries to be intense, sometimes frustrating, upsetting and quite triggering. It's been a real emotional load, and Nicki has been invaluable in taking on the time consuming work load associated, focusing on the path through, the nature of documentation that needs to be sourced, how written enquiries from NDIS need to be answered and strategising to get responses from them after lengthy months long delays.
I feel blessed to have had NickI in my corner, and recommend her to you without reservation."
Kate L
‘Nicki provides an amazing service, particularly for parents who have children with additional needs, but don't know where to start. I have worked with Nicki for 6 months now and she has been nothing but amazing. We have worked together to set up care goals for my son, source the right support team for him and generally put us on the right track. With her gorgeous energy and high levels of empathy, Nicki offers a high level of support and makes you feel like you're making a difference and in control of what can be a very challenging and emotional set of circumstances. Nicki's professionalism and deep care have been invaluable for our family.”
Jodie K
“Nicki has been essential to us navigating the very complex and emotional path from diagnosis to accessing appropriate therapies, touring schools and, of course, the difficult NDIS funding landscape.
I will be forever grateful to Nicki for her support and guidance throughout this process, not only is she knowledgeable in this area, but she is also incredibly empathetic and kind, as she has gone through this herself.As Nicki specialises in this area, she was able to provide essential insights and tips which I do believe helped us access NDIS funding quicker than if I had tried to do it myself. I found it incredibly overwhelming when my child was diagnosed and after talking to Nicki that very first time, I instantly felt a weight lift off my shoulders.
Thank you, Nicki, for making this daunting process actually manageable.”
Annette S
“Nicki displayed an incredible level of professionalism, knowledge, and dedication. She took the time to thoroughly understand our needs and provided me with clear and concise guidance throughout the entire process. Her expertise in navigating the complexities of the NDIS system was truly impressive.
With Nicki’s help, I was able to submit our application and access funding faster and more effectively than I ever could have on my own. She streamlined the process, ensuring that I had all the necessary documentation and information in place. Her guidance and support allowed me to avoid common pitfalls and obstacles that often delay the application process.
What sets Nicki apart is her remarkable patience and empathy. She treated us with respect and understanding, and fulfilled my request to be ND affirming. Nicki took the time to listen to our concerns and answer all of our questions. Her calm and empathetic demeanor made us feel valued and supported throughout the entire process.
In addition to her professionalism and expertise, Nicki is an incredibly warm and friendly individual. She created a safe and comfortable environment where we felt heard and understood.
I cannot express enough how grateful I am to have had the opportunity to work with Nicki. Her support and guidance have made a significant difference in our journey with the NDIS. I wholeheartedly recommend Nicki to anyone in need of assistance with navigating the NDIS application system. She is a true asset and will undoubtedly bring immense value to other families in a similar position.”
Emma B
“Navigating the NDIS application process is a mind-boggling experience. Without the guidance and unwavering support that Nicki has provided us, my family and I would have been utterly lost in this complex journey. Engaging Nicki's unparalleled expertise and extensive knowledge has not only streamlined the process but also equipped us to achieve the optimal results tailored to our unique needs.
Nicki's compassionate approach, coupled with a deep understanding of the NDIS framework, has been a game-changer for us. Her ability to demystify the intricacies of the NDIS application and her relentless commitment to our case has been nothing short of exceptional.
We are immensely grateful for Nicki's services.
If you're looking for a dedicated and knowledgeable guide to lead you through the NDIS application process, I wholeheartedly recommend Nicki. Her support has been invaluable, and we are now on a path to receive the assistance we genuinely require.
Thank you, Nicki, for making a seemingly daunting process feel attainable and for being our guiding light in this journey.”
Katrina W
“Nicki is compassionate, nurturing, kind and is immensely enthusiastic to advocate for a child in need of support. Her perspective is unique as Nicki has been on both sides of the fence. Being a parent with support needs and a teacher within the learning support environment, her understanding of the processes involved are outstanding.
Nicki's can-do attitude makes everything possible in a calming and positive way. Without a doubt Nicki is a shining light for our family. Her help navigating this journey with her dedication and passion is a breath of fresh air.
Thank you so much Nicki we couldn't do it without you.”
Holly O
“I wanted to express sincere appreciation for the exceptional support provided by Nicki in securing funding for NDIS. Nicki's kindness, caring demeanour, and expert guidance made what could have been a daunting process remarkably smooth.
From the outset, Nicki's compassionate approach stood out. She took the time to understand my unique situation, patiently addressing all my questions and concerns. Her expertise in navigating the complexities of the NDIS application process was evident, providing clarity at every step.
What sets Nicki apart is not just her professionalism but also her genuine commitment to the well-being of those she assists. Nicki went above and beyond, ensuring not only that I secured the funding I needed but also that I felt supported and heard throughout the entire process. I am immensely grateful for Nicki's advocacy and highly recommend her to anyone navigating the NDIS.”
Kat D
“Nicki is an amazing, kind, compassionate and caring educator who took the time to listen to my story and went above and beyond to help us settle my anxious son into kindergarten. She spoke to the preschool and the primary school and developed an individual plan for him. She followed up after school started, touching base with us and the school to help adapt the plan. She has great resources and was always available to chat things through. I cannot recommend her highly enough.”
Hannah M
“Nicki is warm and empathetic. She listened, asked questions and gave me her experienced perspective to help me through the decision of whether to send my son to school and which school to send him to. She helped by speaking with my sons preschool and the schools he was looking to transition to to ensure my son was ready and had a smooth transition. Nicki was able to talk at short notice and I never felt rushed or unheard. Having Nicki’s expert and experienced support gave me confidence in making the right decision for my son and our family.”
Kate D
“Nicki is a beacon of light for other parents with children with disabilities. She is a dedicated, tireless advocate for her child, and for all other children with disabilities. She is passionate about making sure that all children have the same opportunities and rights, regardless of any differences they may have. Nicki has a sound knowledge of the education system and knows the importance of ensuring every child has a welcome and supportive learning environment. Nicki has been involved in the NDIS since its inception and is well-versed in the processes, rules and regulations. She has helped many individuals and families navigate the system successfully.”
Lisa, Occupational Therapist
“Nicki has collaborated with us and provided valuable resources and ideas to assist classroom teachers to manage students with complex learning profiles.
She has great expertise and experience in navigating how families can access NDIS funding. She also has partnered with us to help create strategies in Individual Learning Plans.”
Julie Smith
Head of Junior School Northern Beaches Christian School
“Nicki has the unique perspective of both a parent of a child who has needed support at school, and a learning support teacher who has worked within schools supporting children. This has equipped her with the skills to educate and empower families to feel confident making decisions about schooling. Knowing the ‘behind the scenes’ of school life has meant that Nicki is able to anticipate where a child may hit a little bump in the road. Her caring nature makes it feel like you have a friend walking with you on the journey.”
Heidi C
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